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These terms set out what you agree to when you open and use a zodiacslot account — covering how your account works, what transactions are processed through, and how we handle access to site content. Access to zodiacslot is subject to local law and available only in eligible regions.
When you create an account on zodiacslot, you enter into an agreement with us on the terms described here. These terms apply to every interaction with your account: browsing game rooms, submitting a transaction through ShopeePay, LinkAja, or Bank Transfer, and communicating with our support team. They do not create rights or obligations beyond what is written here. We may update these terms when our operational or legal circumstances change. The version shown on this page at any given moment is the one in effect. We will not retroactively apply a new version to a completed transaction. If a material change affects your account, we will surface a notice through the account area so you have a chance to review it before continuing to use the platform. By continuing to log in and use your account after a change is published, you accept the updated terms. If you disagree with any part of the current terms, the correct step is to stop using the account and reach out to support to close it. We will not lock you into terms you have had no opportunity to read.
These terms draw a clear line between what zodiacslot controls and what sits outside that boundary. Your account, your transaction records, and the content we serve through our lobby are all inside scope. Third-party services you connect to — including payment processors behind ShopeePay or Bank Transfer — operate under their own terms and we do not override those. Understanding which side of that line you are on helps you know who to contact when something needs resolving.
Login credentials, session management, and account status are fully within scope. Any restriction on your account — such as a hold pending verification — will be explained in your account dashboard and you can raise a question through support.
Deposits and withdrawals processed via ShopeePay, LinkAja, or Bank Transfer are covered by these terms on the zodiacslot side. The payment processor's own terms govern their end of the transfer. Both sets of terms apply simultaneously.
Game rooms, table listings, and promotional material published on zodiacslot are within scope. We own the editorial decisions around what content appears. Game titles supplied by studios like Pragmatic Play or CQ9 carry their own mechanics and rules displayed within the game itself.
External links, partner platforms, and services you reach by leaving zodiacslot are outside these terms entirely. We hold no responsibility for content or policies on sites we do not operate. Check those sites' own terms before engaging with them.
These terms are not one-directional. You have specific actions available to you at any time. Your transaction history is accessible from your account wallet section after login — every deposit and withdrawal processed through ShopeePay, LinkAja, or Bank Transfer appears there with a timestamp and status. If a record looks wrong, the first step is to compare it against the confirmation you received from the payment rail, then contact support with both references. You can correct account details — name, contact information, and linked payment method — through the account settings screen. Some fields require identity verification before a change is saved; the form will tell you exactly what is needed. You do not need to submit a support ticket to make routine corrections. For anything the settings screen does not cover, our support channel handles requests on an ongoing basis with no set cutoff for raising a policy question.
Open the wallet section in your account to see a full log of every transaction. The log shows the method used, the amount, and the processing status. This is the reference point for any dispute or clarification you want to raise.
Account settings let you update contact information and payment method preferences directly. Fields that affect identity or payout routing will prompt a verification step before saving. Follow the instructions shown on that screen.
If something in these terms is unclear, or you believe a term has been applied incorrectly to your account, open a support ticket through the contact channel listed on this page. We respond to policy questions through the same route as account questions.
You may ask us to close your account at any time. Submit the request through support, and we will confirm the steps, outstanding balance handling, and timeline. Closure requests are handled according to the same terms in effect on the day you submit.
If a section of these terms raises a question you cannot resolve through your account settings, we are reachable through the contact paths below. All three routes connect to the same support team handling policy and account matters.
Start a conversation through the chat widget on this page. For policy questions, describe the specific term or account action you want clarified and our team will respond directly.
Send a detailed message to our support address for written policy queries. Email is the best route when you need a record of the exchange — for example, when disputing a transaction processed via Bank Transfer.
The help section inside your account lists common policy topics and links to the relevant part of these terms. It is the fastest path for standard questions about account status, wallet access, and transaction scope.
The terms that govern your account are backed by concrete operational practices. How we store your data, how long we keep it, and what security measures protect your account are all defined here — not implied.
We collect only what is needed to operate your account and process transactions through ShopeePay, LinkAja, or Bank Transfer. Data is not shared with third parties outside what is required to complete a transaction or respond to a lawful request. The scope of what we collect is shown in your account settings at login.
We use session cookies to maintain your login state and functional cookies to remember account preferences. No behavioural tracking cookies are set without disclosure. You can review the cookies active on this page through your browser's developer tools or the cookie notice shown on first visit.
Your account is protected by password authentication and session timeout. We do not store payment credentials — transactions route through the payment rail's own secure interface. If you suspect unauthorised access, use the account security page to change your password and flag the session for review.
Transaction records are retained for the period required by the applicable legal framework in eligible regions. Once that period passes, data is deleted or anonymised. If you close your account, your data handling transitions to the retention period rather than immediate deletion — this is explained in the closure confirmation.
The questions below cover what we hear most from account holders after reading through these terms. If your question is not here, the support channel listed above is the right next step.
Yes. These terms cover the zodiacslot side of every transaction, including those processed via ShopeePay, LinkAja, and Bank Transfer. The payment provider also applies its own terms to the same transaction. Both sets apply at the same time, and neither overrides the other.
We publish the current version of these terms on this page. If a material update is made, a notice will appear in your account area the next time you log in. Continuing to use your account after that point means you accept the updated version. We do not apply new terms retroactively to completed transactions.
Yes. Your wallet section shows a complete log after you log in — every deposit and withdrawal, the method used, the amount, and the status. This log is the reference point if you need to raise a question with support or check a ShopeePay or Bank Transfer record.
Reach out through live chat or email support and explain the specific term and account action in question. Our team handles policy queries through the same channel as account support. Providing your account reference and the relevant transaction ID speeds up the review.
When you close your account, we retain your transaction data for the period required under the applicable legal framework for eligible regions. After that period, data is deleted or anonymised. The closure confirmation email will specify the retention timeline that applies to your account.
Studios including Pragmatic Play and CQ9 supply game content to the zodiacslot lobby. These terms govern your account and access to that content. Game mechanics, prize structures, and RTP information are set by each studio and shown within the game itself — they are outside the scope of these account terms.