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This page explains exactly how zodiacslot handles your personal data — from the moment you open an account to every transaction you make through ShopeePay, LinkAja, or Bank Transfer. We keep this policy specific to what actually happens on our platform so you know where your information goes and how to act on it.
When you create an account with us, we collect the details you provide during registration — your name, contact information, and the payment method you choose to link, whether that is ShopeePay, LinkAja, or Bank Transfer. We use this data to verify your identity, process your transactions, and maintain your account records accurately. We do not sell your personal data to third parties, and we do not share it outside the purposes described in this policy without a clear reason tied to your account activity. Data we hold is kept only for as long as it remains necessary to service your account or meet any obligations that apply in your eligible region under local law. If you close your account, we follow a retention process that removes personally identifiable records once the applicable holding period has passed. Cookies and session data are used on our platform to remember your preferences, keep your session active across the lobby, and measure how our pages perform — not to build profiles sold elsewhere. Availability of this service depends on local law and is limited to eligible regions. Any changes to this policy will be reflected here, and the current version is always the one shown on this page.
Payment data linked to your ShopeePay wallet is used only to process your deposits and withdrawals within your account. We do not access your ShopeePay balance directly; the connection is handled through the payment flow shown in your account wallet screen.
If you connect LinkAja as your payment method, the transaction reference is stored in your account history. You can review every entry in your account dashboard after login — no data is shared beyond what the transaction itself requires.
Bank Transfer details you submit are recorded against your account for verification purposes. Account name matching is part of our standard process; your bank credentials are never stored on our servers beyond the reference number shown in your transaction log.
Not every element of your interaction with zodiacslot falls under the same data-handling rule. This section breaks down what is inside the scope of this policy, what sits outside it, and where third-party services have their own terms you should review separately. Understanding the boundaries helps you make informed decisions about what information you share and where.
Login credentials, session tokens, and device identifiers collected when you access your account are fully within this policy. We use these to secure your session and prevent unauthorised access — nothing more.
Payment records generated through ShopeePay, LinkAja, and Bank Transfer are covered by this policy for the duration of your account. Transaction history is visible in your account dashboard after login and is retained according to the holding period described above.
Your browsing behaviour within the lobby — which game sections you open, how long you spend in a category — is collected as aggregate analytics data. This is used to improve how the platform works, not to identify you individually.
External payment processors, game studios such as Pragmatic Play and CQ9, and any linked e-wallet providers operate under their own privacy terms. We are not responsible for how those services handle data on their end; check their published policies directly.
You have real, actionable options when it comes to the data we hold on your account. Reviewing what we store, correcting something that is wrong, or raising a question about how we use your information — all of these are things you can do directly. Start with your account dashboard after login: your registered details, linked payment methods, and transaction records are all visible there. If something looks incorrect, the account settings section is where you update it. For anything that cannot be changed through the dashboard — or if you want to ask about data we hold that is not visible to you — our support channel is open and can connect you with the right team. We handle data requests by verifying your identity first, then responding through the contact method you used to reach us. Requests tied to account closure and data removal are processed once the applicable retention period under local law has been met.
Open your account dashboard after login to see your registered name, contact details, linked payment methods, and full transaction history. This is the quickest path to checking what we hold.
Account settings let you update your contact information directly. For fields locked after verification — such as your registered name — contact support with the correction you need and the reason for it.
If you want to know specifically what data we hold beyond what your dashboard shows, send a request through our support channel. We will verify your identity before responding to keep your account secure.
When you close your account, you can request that personally identifiable data be removed once the retention period applicable in your eligible region has passed. Support can confirm the timeline for your specific account.
If you have a question that this page does not fully answer — about how a specific piece of data is used, how to exercise a right under this policy, or what happens to your records when you close your account — reach us through the channels below. We route privacy-related questions to the team handling account and data matters, not to general game support, so responses are specific to what you asked.
Open the chat icon from any page on zodiacslot to reach support directly. For privacy questions, describe your request clearly and mention that it is a data or policy matter so it is routed correctly.
Send your privacy request to our support email listed in the account help section. Include your registered account name and the specific question so the team can respond without unnecessary back-and-forth.
The help section inside your account dashboard includes a contact form for account-specific queries. Using this form automatically attaches your verified account reference, which speeds up the response for data-related requests.
We approach data handling as an operational matter, not a formality. Your information is stored in a way that limits access to the people who actually need it to service your account. Session data is encrypted during transmission and is not retained after your session ends. Cookie preferences can be adjusted through your browser settings at any time — doing so may affect how parts of the lobby load for you, but it will not affect your account records. We review this policy when our processes change, and the current version on this page is always the one in effect.
Personal and transaction data is stored on secured infrastructure with access controls. Only account-servicing functions can query your records — game content from studios like PlayStar or Joker does not interact with personal data storage.
We use session cookies to keep you logged in across the lobby and preference cookies to remember your display settings. No tracking cookies are shared with advertising networks outside the platform.
We keep your data for as long as your account is active and for the holding period required in eligible regions after closure. Once that period passes and a removal request is confirmed, personally identifiable records are deleted from active systems.
When this policy changes, the updated version is published here immediately. We do not send advance notice for minor wording changes, but material changes that affect how we use your data will be flagged clearly at the top of this page.
These are the questions we hear most often about how zodiacslot handles personal data, what rights you have, and how to get in touch if something needs to change.
We collect the details you enter during registration — name, contact information, and the payment method you choose such as ShopeePay, LinkAja, or Bank Transfer. We also collect session and device data while you are logged in to keep your account secure. Nothing beyond what your account activity generates.
Your account dashboard after login shows your registered details, linked payment methods, and full transaction history. If you want to know about data we hold that is not visible in the dashboard, contact support with a specific request and we will respond after verifying your identity.
Open account settings to update contact details directly. For fields locked after verification — such as your registered name — reach out through the support channel and describe the correction needed. We will review it against your account records and confirm what can be changed.
We do not sell your data. We share only what is necessary to process your transactions — for example, payment references passed to ShopeePay, LinkAja, or Bank Transfer during a deposit or withdrawal. Game studios like Pragmatic Play and CQ9 supply game content only and do not receive your personal account data.
We keep records for the retention period required in your eligible region under local law. Once that period has passed and you have submitted a removal request through support, personally identifiable data is deleted from active systems. The exact timeline depends on local law and your region.
Use the live chat on any page, the support email listed in account help, or the contact form inside your account dashboard. When you reach out, mention that your query is a data or privacy matter so it is directed to the right team rather than general game support.